Returns

Cooling-off period

Under the Consumer Protection Act, you may return goods bought online within 7 days of delivery for a full refund, no questions asked, provided they are unused and in original packaging.

Defective items

If your item arrives damaged or defective, contact us within 6 months and we'll arrange a replacement, repair, or full refund as required by law.

How to start a return

1. Email us with your order number and the reason for return.
2. We'll send you return instructions and a return shipping label if applicable.
3. Once we receive the item, we'll process the refund within 5 business days.

Refund method

Refunds are issued to the original payment method via PayFast.

Edit this page in src/app/returns/page.tsx with your actual policy.